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CUSTOMER SERVICE

 

 

SHIPPING | USA & PR

Our shipping and handling fees are the following, please allow 1-2 business days for order processing.

 

 ORDER TOTAL

 SHIPPING & HANDLING FEE

  $0.01-$50.00

$4.00

  $50.01-$149.99

$7.50

  $150.00-$249.99

$10.00

  $250.00 and over  

FREE

 

 

 

SHIPPING | INTERNATIONAL 

For international orders please contact us at help@knotpredictable.com for a detailed quote.

 

TAXES 

All sales shipped to Puerto Rico will be subject to the 11.5% IVU tax rate. 

 

RETURN AND REFUND POLICY 

Thank you for shopping at KNOT Predictable. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product. Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product isn't used or damaged

Please contact us at help@knotpredictable.com before you send the product. You can send the product to:

  • USA

258 Springfield Ave.

Rutherford, NJ 07070

  • PR

1916 Platanillo, 

Urb. Santa MarĂ­a

San Juan, PR 00927

 

RETURN SHIPPING 

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping to KNOT Predictable.

 

DAMAGED ITEMS 

If you received a damaged product, please notify us immediately for assistance at help@knotpredictable.com.

 

SALE ITEMS 

Unfortunately, sale items cannot be refunded; only regular price items can be refunded.

 

CONTACT US 

If you have any customer service questions, please contact us by email at help@knotpredictable.com.